At Johnson Fence Company Incorporated (“we,” “our,” “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.johnsonfence.com (the “Site”). By using our Site, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you when you use our Site, contact us, or use our services. The types of personal information we may collect include:
- Contact Information: Name, email address, mailing address, phone number, and other similar contact details.
- Business Information: If you are requesting services on behalf of a business, we may collect the business name and other relevant business details.
- Website Usage Information: We may collect information about your interactions with our Site, such as the pages visited, links clicked, and the amount of time spent on our Site. We may use cookies, web beacons, and similar technologies to gather this data.
- CRM Data: We collect and store your contact information when you voluntarily provide it via contact forms on our Site, phone calls, or other communication methods. This information may be integrated into our customer relationship management (CRM) system for marketing and communication purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing Services: To process inquiries, provide quotes, and deliver the services you request.
- Marketing and Communication: We may use your contact information for marketing purposes, such as sending newsletters, promotions, and updates about our services. This information may be stored in our CRM to help us manage and track communications and interactions with you.
- Improving Our Site: To monitor and analyze usage trends and improve the content and functionality of our Site.
- Legal and Compliance: To comply with legal obligations and protect our legal rights, including fraud detection and enforcement of our Terms of Service.
3. How We Share Your Information
We may share your personal information under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as hosting providers, marketing agencies, or CRM platform providers.
- Legal Compliance: If required by law, we may disclose your information in response to a subpoena, court order, or other legal process, or to protect the rights, property, and safety of Johnson Fence Company, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Use of Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect data about your browsing activity on our Site. Cookies help us improve the functionality and user experience of our Site by allowing us to recognize users, remember preferences, and provide customized content. You can manage your cookie preferences through your browser settings.
5. Your Privacy Rights
You have the following rights regarding the personal information we hold about you:
- Access: You can request access to the personal information we have about you.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing emails or promotional communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Johnson Fence Company Incorporated
Email: dave@johnsonfence.com